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Terms of Service

Effective: September 2, 2026

These Terms of Service ("Terms") govern access to and use of Elevate OS, a platform operated by Elevate Weekly LLC ("Elevate," "we," "us," or "our").

These Terms supplement any applicable proposal, service agreement, statement of work, subscription agreement, or other written agreement between Elevate and a client organization.

If a separate written agreement conflicts with these Terms, the applicable written agreement will control to the extent of that conflict.

Elevate OS

Elevate OS provides functionality that may include:

Client collaboration

Production requests

Project tracking

Reviews and approvals

Marketing intelligence

Website analysis

Marketing reporting

Connected marketing integrations

Artificial intelligence-assisted recommendations

Production planning

Other client service functionality

Features may change, expand, or be discontinued over time.

Authorized Users

Users may access Elevate OS only on behalf of organizations they are authorized to represent.

Users are responsible for:

Providing accurate account information

Maintaining the confidentiality of their credentials

Using reasonable security practices

Promptly notifying Elevate of suspected unauthorized access

Complying with applicable laws and agreements

Users may not share access with unauthorized individuals.

Client Administrators and Organization Access

Certain organizations may designate administrators or other authorized users with additional permissions.

Depending on the applicable account configuration, these users may be permitted to:

Invite organization users

Submit production requests

View project information

Access connected marketing data

Manage certain integrations

Review deliverables

Provide approvals

Access account or subscription information

Organizations are responsible for determining which individuals are authorized to access their Elevate OS organization.

Third-Party Account Connections

Users may connect only third-party accounts, properties, pages, advertising accounts, analytics properties, and other resources they are legally authorized to access.

By connecting a supported third-party platform, the user authorizes Elevate OS to access information permitted through the applicable authorization process for the purposes described at the time of connection and in the Elevate OS Privacy Policy.

Elevate OS does not require users to provide third-party account passwords when an authorized connection method is available.

Marketing Intelligence

Elevate OS may provide:

Marketing analyses

Scores

Observations

Recommendations

Forecasts

Opportunities

Content recommendations

Campaign recommendations

Performance summaries

Other marketing intelligence

Marketing Intelligence is intended to assist organizations with decision-making.

Recommendations and analyses do not guarantee any particular result.

Elevate does not guarantee:

Specific website traffic

Specific search rankings

Advertising performance

Lead generation

Revenue

Sales

Social engagement

Conversion rates

Business outcomes

Other marketing results

Clients remain responsible for evaluating and approving marketing decisions.

Artificial Intelligence

Certain Elevate OS features may use artificial intelligence or automated analysis.

Artificial intelligence-generated information may contain errors, omissions, or incomplete interpretations.

Clients should review recommendations, summaries, briefs, and other AI-assisted outputs before relying on them for important decisions.

Elevate may combine automated analysis with human review as appropriate for the services being provided.

Production Requests

Eligible recommendations and client requests may be converted into production work performed by Elevate Weekly.

Production work may include services such as:

Content development

Marketing collateral

Social media content

Advertising creative

Presentation design

Graphics

Campaign materials

Other approved services

Production requests may be subject to:

Production Credits

Monthly service limits

Available capacity

Approved service categories

Client approvals

Separate pricing

Separate project scopes

Statements of work

Other service requirements

Submitting a request does not necessarily mean that all requested work is included within an existing subscription or Production Credit allocation.

Production Credits

Where applicable, Production Credits may be allocated to a client organization for eligible production services.

Production Credits belong to the client organization as a shared company-level allocation and may be used by authorized users subject to applicable account permissions.

Different production requests may require different numbers of Production Credits depending on scope and complexity.

Certain projects may fall outside the Production Credit system and require separate pricing or scoping.

Unused Production Credits, rollover rules, expiration, replenishment, and other credit policies may be governed by the client's applicable service agreement or subscription.

Client Content

Clients may provide information, files, creative assets, trademarks, logos, copy, images, documents, data, or other materials through Elevate OS.

Clients represent that they have the necessary rights and authority to provide these materials to Elevate for the requested services.

Clients retain ownership of their pre-existing materials.

Clients grant Elevate the limited rights reasonably necessary to process and use submitted materials to provide requested services.

Confidential Information

Elevate will use reasonable measures to protect confidential client information processed through Elevate OS.

Clients are responsible for ensuring that information uploaded or submitted through Elevate OS is appropriate for the applicable service.

Separate confidentiality obligations may also apply under existing client agreements.

Prohibited Use

Users may not use Elevate OS to:

Violate applicable law

Access accounts they are not authorized to access

Attempt to bypass platform security

Interfere with Elevate OS operation

Introduce malicious code

Attempt unauthorized access to another client organization's data

Use connected integrations beyond authorized purposes

Misrepresent authorization to access third-party accounts

Use Elevate OS in a manner that materially harms Elevate, its infrastructure, other users, or third parties

Third-Party Services

Elevate OS may integrate with third-party platforms.

Third-party services are controlled by their respective providers.

Elevate does not control and cannot guarantee the continued availability, accuracy, functionality, API access, data availability, authorization methods, pricing, policies, or performance of third-party services.

Integrations may change or stop working if a third-party provider changes its service or requirements.

Availability

Elevate seeks to provide reliable access to Elevate OS but does not guarantee uninterrupted or error-free service.

Access may occasionally be affected by:

Maintenance

Software updates

Security updates

Third-party outages

Hosting disruptions

Internet disruptions

Provider API changes

Events outside Elevate's reasonable control

Suspension or Termination

Elevate may restrict or suspend access where reasonably necessary to:

Protect security

Prevent misuse

Address nonpayment

Comply with law

Protect other clients

Investigate unauthorized activity

Enforce applicable agreements

Account termination and data handling may also be governed by the client's applicable service agreement.

Disclaimer

Elevate OS is provided as part of Elevate's professional services and technology offerings.

To the extent permitted by law, Elevate does not warrant that Elevate OS or its recommendations will be uninterrupted, error-free, or guarantee specific marketing or business outcomes.

Limitation of Liability

Any limitations of liability applicable to a client's use of Elevate OS may be governed by the applicable service agreement, proposal, statement of work, subscription agreement, or other written agreement between Elevate and the client.

To the extent permitted by applicable law and where no separate agreement controls, Elevate will not be responsible for indirect, incidental, special, consequential, or punitive damages arising solely from use of Elevate OS.

Changes to These Terms

Elevate may update these Terms as Elevate OS, integrations, services, or legal requirements evolve.

The effective date shown above will be updated when these Terms are materially revised.

Contact

Questions regarding these Terms may be directed to:

Elevate Weekly LLC

Website:
https://www.elevateweekly.com

Email:
support@elevateweekly.com

Elevate OS:
https://www.elevateweekly.com/elevate-os

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